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Secure IT Systems Development & Operations

The backbone of any successful organization is its information network. Is your network reliable, accessible and secure? Does it deliver the capacity your users need? Keeping the organization operating smoothly requires a broad, deep and comprehensive effort. Organization-wide strategic planning means that you can be proactive in meeting your mission challenges while keeping day-to-day operations humming smoothly. We develop the programs, applications and systems that help keep your team on task and you connected with personnel in the field and other organizations. Of course we keep your networks safe and secure 24x7x365.

24x7x365 Network Operations Support In a global environment, network shutdown is a nightmare that mission-critical operations cannot afford. RSSi provides action request support using ITIL-based ITSM - the industry standard that provides proactive and continuous improvement of service to IT staff in complex organization environments.

Service Desk Support We provide service desk support to end users in mission-critical services, including Tier 1, 2 and 3 support for IT networking, hardware and software. We work hard to make troubleshooting solutions faster and easier. 24x7x365 Organization Security Event Monitoring and Response Intruders do not keep regular business hours. RSSi's intrusion detection and protection systems are on duty 24x7x365. We help you identify network attacks, track them and stop them while providing you with the data for investigation.

Network Engineering Network performance can directly impact your ability to get the job done. RSSi supports any kind of networking equipment made, including Government secure & classified systems.

System Engineering RSSi designs systems for today's global environment. We collaborate with you to determine your requirements, design the system, and plan and execute migrations and integrations with other existing systems and networks. Because so many of our customers' sites are distributed, RSSi engineers systems that can be remotely accessed and managed. Our systems support data centers, BlackBerry, messaging, operating systems and the active directory system.

- Help Desk & Call Center Operations

- IT & Security Operations and Maintenance Support

- Database Administration

- Systems Administration

- SharePoint Development

- Software Development

- Infrastructure Support Services

- Physical Security Services